Qwenchat Privacy Policy

Privacy Policy for QwenChat AI App

Last updated: [10th March, 2025]

Introduction

QwenChat AI App (“we,” “our,” or “us”) is committed to protecting the privacy of all users, including children. This privacy policy explains how we collect, use, and safeguard your information.

Information We Collect

Account Information

  • Google Sign-in details (name, email)
  • Profile picture from Google account
  • User ID for account management

App Usage Data

  • Chat messages with AI
  • Images shared for analysis
  • Credit balance and usage
  • App performance data

Automatic Data Collection

  • Device identifiers
  • Crash reports
  • Basic analytics
  • Performance metrics

How We Protect Children’s Privacy

We are committed to complying with the Children’s Online Privacy Protection Act (COPPA):

  • Content Safety: All AI responses are filtered for age-appropriate content
  • Limited Data Collection: We only collect necessary information
  • Parental Control: Parents can request data deletion
  • Safe Environment: Chat interactions are monitored for safety

How We Use Information

  • To provide AI chat services
  • To analyze and respond to images
  • To manage user credits
  • To improve app performance
  • To maintain account security

Data Security

  • All data is encrypted in transit
  • Secure storage using Firebase
  • Regular security updates
  • Limited data retention

Parental Rights

Parents/guardians of users under 13 can:

  • Review their child’s data
  • Request data deletion
  • Limit data collection
  • Contact us about privacy concerns

Data Deletion

You can delete your data:

  1. Through the app:

    • Go to Account screen
    • Click “Delete Account”
    • Confirm deletion
  2. By email request:

    • Email: [mehmetakar17@gmail.com]
    • Include user email
    • Request type: “Data Deletion”

Third-Party Services

We use:

  • Google Firebase (authentication, storage)
  • Alibaba Cloud (AI services)
  • Google Play Services (app functionality)

Changes to Privacy Policy

We may update this policy. Check this page for changes.

Contact Us

Questions about privacy? Email: [mehmetakar17@gmail.com]

Special Note for Parents

We encourage parents to:

  • Monitor their children’s app usage
  • Review chat histories
  • Set appropriate usage limits
  • Contact us with concerns